Frequently Asked Questions

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Your questions are sacred. Your skincare should be too. At Kaia Skin, we believe in transparency, intention, and ritual. Below you’ll find answers to the most common questions about our products, philosophy, and how to create your own intuitive skincare ritual.

Kaia Skin is more than clean skincare — it’s ritual care. We combine Ayurvedic ingredients, intuitive beauty practices, and Reiki energy to support both your skin and your nervous system. Every product is handcrafted in small batches and designed to help you slow down and reconnect.

Reiki is a gentle, hands-on energy healing practice that helps rebalance the body and mind. All of our products are infused with Reiki energy by our founder, a certified Reiki Master. This adds a layer of intention and energetic support that goes beyond the physical benefits — it helps you feel calm, grounded, and connected.

Not at all. Our 5-step ritual — Cleanse, Exfoliate, Mask, Hydrate, Seal — is a guiding framework, not a prescription. You can start with just one or two steps. We encourage you to listen to your skin and let your ritual evolve intuitively.

Yes. Many of our formulas were created with sensitive and inflamed skin in mind. We use calming botanicals like blue tansy, calendula, fennel, and rose, and we avoid common irritants, synthetic fragrance, and harsh chemicals. Always patch test if you’re unsure.

Our products are formulated for a wide range of skin types, and many are Tridoshic, meaning they work across all doshas and skin concerns. Whether you’re dry, oily, sensitive, or combination, you can customize a ritual that works for you.

No. We use only natural essential oils, botanical extracts, and eco-certified preservatives (where necessary for shelf stability). Our scents come from real flowers, herbs, and roots — not from chemicals.

Every product is handcrafted in small batches in New York. We formulate with high-quality natural ingredients, following Ayurvedic principles and charging each product with healing intention.

Yes. All Kaia Skin products are cruelty-free. Most are vegan, with the exception of products that contain honey or beeswax (like our Floral Fusion Balm). We clearly label these so you can make the right choice for you.

While many of our products are safe for use during pregnancy, we always recommend consulting your doctor or midwife. Some essential oils and herbs — even natural ones — are best avoided during certain stages of pregnancy or postpartum.

We’re working on a downloadable Dosha Guide and Quiz to help you explore your Ayurvedic skin type. In the meantime, feel free to reach out via email or DM, and we’ll guide you to the right products for your needs.

Because our products work holistically, you may notice changes in how your skin feels right away — calmer, softer, more nourished. Visible results often appear within 1–3 weeks of consistent use, especially when combined with mindful rituals and lifestyle care.

Store your products in a cool, dry place away from direct sunlight. Because our products are natural and preservative-light, it’s best to use them within 6–12 months of opening.

Yes! Kaia Skin is used in spa treatments and offered in select wellness spaces. If you’re a spa director, esthetician, or wellness practitioner interested in carrying our line, click here to learn more or email us at hello@kaia.skin.

We’re always happy to connect. Reach out via email at hello@kaia.skin or DM us on Instagram @kaia.skin. We’re here to support your skincare and self-care journey.

Still Have Questions?

We believe skincare is personal and sacred. Don’t hesitate to reach out - we’re here for you.